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FAQ

 
 
This FAQ answers many of the questions I am frequently asked, and I recommend you read it before your inspection. If you need an immediate answer to a question, need pricing information, to schedule or re-schedule an inspection or have other time-sensitive queries, please feel free to call me between 7AM and 9PM eastern time weekdays, or 9AM to 6PM weekends, at 609-923-2154. I welcome questions, and I promise you will never be pressured to buy my services.

Home Inspection Frequently Asked Questions (FAQ) – AML Home Inspections

·         BEFORE THE INSPECTION:
·         The AML Home Inspection
·         A word of caution.
·         Where will we meet?
·         Is there anything I need to do the date of the inspection?
·         When is payment for the inspection due?
·         Is there anything I should bring?
·         AT THE INSPECTION:
·         How long will my inspection take?
·         Can I accompany the inspector?
·         Is there anything I should avoid during the inspection?
·         Are there limitations to the inspection?
·         Will your inspection find everything that’s wrong with the property?
·         Are you able to inspect every aspect of the property?
·         Will you be able to tell me how much longer systems or appliances will last?
·         Do you provide estimates for repairs?
·         Will you be able to detect previous problems, such as wet basements or leaking roofs?
·         Is a pre-closing inspection included in the cost of report?
·         I’m having a condominium inspected, what is included in the inspection?
·         How is a pre-listing inspection different from a buyers’ inspection?
·         Can you provide me with an on-site verbal report?
·         Can you provide an on-site written report?
·         Will you be able to tell me if I should buy the property?
AFTER THE INSPECTION:
·         When will I receive my report?
·         How will I receive my copy of the report?
·         Who will have access to the report?
·         Can I contact you with questions after I receive the report?
 
The AML Home Inspection
At AML Home Inspections I believe the ultimate test of an inspection is its usefulness to my clients in making informed decisions - I understand that even the most technically skillful inspection is of little value unless my client can understand and act upon our findings.

My goal is an inspection that identifies all major issues at a property and a report that explains my findings in a way that can by understood by clients without extensive knowledge of construction
practices, while still providing the level of technical detail needed for my findings to be clear to
construction professionals.

This approach means that I put my clients FIRST.

Because I don't know in advance of an inspection how long it "should" take, I do not attempt to
schedule inspections "back-to-back" with only travel time between them. Because I don't know what
I will be reporting, and how long it will take to prepare your report, I don't attempt to prepare and print reports on site.  Because I don't know what I will find, I don't limit the amount of time I am willing to spend discussing my findings after the report is delivered.

This approach does not mean that my services will be more expensive than some others - but it's
the only way I know to consistently provide the level of service I would want a member of my
own family to receive.

The measure of my success is that I often save my clients thousands - and sometimes tens of
thousands - of dollars by identifying major deficiencies in properties I inspect and reporting
them in a form that can be readily understood by my clients, their attorneys, other real-estate
professionals and the contractors and specialists who provided estimates to correct problems I     discover.  

A word of caution:
As you surf my competitor's internet sites you will find that some appear to be offering more
comprehensive services then my company for a similar or even lower price.

We suggest that you apply the test of common sense to such claims, and a magnifying glass to
the fine print.

For example, some promise condominium buyers to "protect your investment by inspecting all
of the building including the common elements". While this seems like an attractive offer
ask yourself if it's likely that in three hours they can actually inspect a roofing system, the
commercial boilers and hot water heaters, all of the common elements of the electrical, gas, and
plumbing systems, the lobbies, hallways and elevators, the entire building exterior and the stair, porches, decks, walkways, hallways, etc. - while also thoroughly inspecting the interior of your
condominium unit at the same time.

Or, if someone offers a "guaranteed" inspection, check the fine print. You will likely discover that
you are agreeing to a absolute cap on the inspector's liability unless you pay thousands of dollars
for a special "technically exhaustive inspection", or that you are also required to pay for
expensive  "mandatory arbitration services" if you attempt to collect on the "guarantee", or both.

You will not find such promises on my web site or in the FAQ below - instead you will find my best
effort at an accurate description of what can be realistically expected at a real estate inspection
and in the report of the results, including some suggestions about additional steps you should take
in addition to an inspection to protect yourself and your investment.

If after reading this FAQ you feel you need services that exceed those of my standard inspection
please give me a call so I can discuss your needs - usually I can provide the additional services
you require or direct you to an individual or organization that can. 

Where will we meet?
I will meet you at the property. If you need to reach AML Home Inspections on the day of
the inspection you can contact me at, 609-923-2154.
Is there anything I need to do prior to the date of inspection?
Please review our standard inspection contract.  It describes the scope of the inspection
and establishes my responsibilities to you.
I will bring two completed copies to the inspection for your signature. If you have
questions about the contract please give me a call prior to the day of the inspection.
When is payment for the inspection due?
Payment is due at or before the start of the inspection.

Payment can be made by personal, business check or cash.

Is there anything I should bring?
If you wish to accompany me during the inspection I suggest wearing casual clothing and flat soled
lace-up shoes.

As many clients find it useful to take notes, I will supply a clipboard and a tape measure. You
may also find it useful to bring a camera.

How long will my inspection take?
Inspection time will depend on the size and condition of the property.  A typical inspection of a 1
bedroom, 1 bath condominium takes around 2 to 2-1/2 hours.  A single family home can take anywhere from 3-1/2 to 4-1/2 hours.
Generally, the "rougher" the condition of the property, the longer the inspection.
Can I accompany the inspector?
Absolutely. In fact, I prefer clients do so - there is a great deal about a property that is easier
to explain clearly when I can discuss it at the time of the inspection.

I do recommend that clients not enter areas that present a significant safety hazard.  This
includes most roofs, many attics and some crawl spaces.

If I believe an area is hazardous for a client to enter, I will let you know.
However you should make and trust your own judgment as to what is within your ability,
and you should never enter an area where you are not comfortable just because I do so.

Is there anything I should avoid during the inspection?
Some owners are very sensitive about their property, and they can be touchy and
sometimes even quite defensive if any shortcomings are mentioned. Usually it is best for the
client to avoid comment on any deficiencies that are discovered if the seller is within
earshot. If the seller must be upset with someone, let it be me.

During your inspection it is safest if clients do not to operate anything - the owner is
likely to feel that "If you broke it, you own it". If you want something operated or tested
ask me to do it for you, even if it is a small items such as blinds. Things do sometimes
break (or are found to be broken) during inspections, and I carry insurance to cover such
damage if it is my fault. You, on the other hand, are not covered by my insurance, and are
potentially liable for any damage that might result from your actions. So If something is going to
break, let me be the one to break it.

Be especially careful not to disturb "collections" or personal items such as family photographs
or ceremonial displays such as shrines and urns; the occupants of homes and apartments
can become very upset with even minor disturbances or rearrangement of such items. I have
also encountered tenants and sellers who were upset when they returned home and detected
tobacco odors, or even remaining traces of perfume.

Please feel free to ask questions during the inspection and to point out any areas of
concern you would like me to evaluate. I will be looking at the property
for only a few hours - simply not enough time to observe and report every aspect of the property
in detail. It is common for a client to be concerned about something they have noticed but on
which I have not commented verbally because it will be included it in the written
report or because I think that it is not significant enough to mention. If you have a
question about something you notice, just ask.  

Are there limitations to the inspection?
At AML Home Inspections I make every effort to provide a thorough inspection and report, however home inspectors are required to abide by the Standards of practice set by the state and/or ASHI or NACHI www.ASHI.org or  www.nachi.org  In our experience when a knowledgeable inspector goes through a property with a client it's not unusual for the client to assume that the I can evaluate some areas they can't - and the more technically skillful the inspector, the more likely this is to happen  even if I attempt to clearly state the limits of the inspection.  

To help prevent such misunderstandings, within this FAQ you will find explanations of various common circumstances in which your inspector may not be able to observe defects.

Most often this is because the problem is not visible, or would require a guess about happened in the past or a prediction about what will happen in the future when there is just not enough information available to make such a determination.

I have placed them in the FAQ as reminders that despite my best efforts there are practical limits to what even the most dedicated and skillful inspector can discover within the scope of a home inspection.

AML Home Inspections does not abide by the standards of practice, I go ABOVE them. The standards of practice states that the inspector check a representative amount  of windows,doors,outlets,switches and that we do not have to walk on a roof.The word representative means (1)one. I check EVERY accessible outlet,switch,window,door and inspect any roof that is walkable (7-8/12 pitch)by walking on it
 
 
Will the inspection find everything that's "wrong" with the property?
No. It is just not physically possible to inspect every aspect of a property in detail within
a reasonable time frame for an inspection.

My focus will be on three things: health and safety issues that can put you and your family
at significant risk, defects in the property that prevent it from functioning properly, and
defects which will likely incur significant costs to repair. For example we will inspect all
electrical panels in detail.                                                                                                                         

Are you able to inspect every aspect of a property?
There are some aspects of the inspection and testing at a property that require specialized
knowledge or  equipment, or require more time than is practical during a home inspection.
For example, a suspect gas furnace or boiler requires substantial disassembly for complete
inspection, a process that can take hours. Another common example occurs when an inspector
discovers conditions which lead them to recommend that a plumber inspect the sewer line out
to the street by running a special camera down the line. 

When I encounter a current or potential defect that I believe requires further inspection or repair by a specialist I will note this fact in your report, along with the type of specialist required.

Occasionally it may not be possible to inspect some areas or components  due to limited access,
safety concerns, or because inspection may damage them. When I am unable to inspect an
area or item normally included in my inspections, I will note what I could not inspect, and
why, in your report.

Will you be able to tell me how much longer systems or appliances will last?
When a major component or system can be identified as at or near the end of its
average service life this fact will be noted in your report.

I look carefully for present signs that there may be future problems, but it is often
difficult or impossible for me to predict if, or when, they will occur. For example I have seen
furnaces operate for a decade or more past the end of their "expected  service  life", and I                  have also seen furnaces only a few years old which required expensive repair so frequently that
their frustrated owners replaced them as soon as the warrantee expired. 

Will you be able to detect previous problems, such as wet basements or leaking
roofs?
During your inspection I will look carefully for evidence of previous or intermittent
problems. Unfortunately such problems sometimes cannot be detected unless they are
actively present at the time of inspection and when evidence of previous problems is
found it may not be possible for me to predict if or when they will re-occur. This is especially
true of water intrusion into basements and crawl spaces and at the undersides of roofs.
Do you provide estimates for repairs?
I report each observed defect in clear, concise language, illustrated with annotated
photographs as required, so that you can clearly communicate my concerns to service
providers and contractors providing estimates to correct defects I have discovered. 
I am also available to discuss my findings with those interested in bidding such work if
they are uncertain as to exactly what defect(s) I have identified.

It is often not be possible to fully determine the scope of the work required to address
a problem based on a visual inspection, for example it may not be possible to accurately
estimate the cost of repairs until portions of the structure not visible during a home inspection
have been exposed to view. (Water stains on walls and ceilings are a common example, frequently
it is not possible to determine the cause of the problem or the extent of the damage and the
required repairs before the wall or ceiling has been opened.)

For these reasons, in my experience the only "estimates" you should rely on when
budgeting for repairs or improvements are those made by a contractor or tradesperson
after their own inspection and analysis of the work required, and which specifies in
writing exactly what will be done, and how it will be guaranteed. 

Is a "pre-closing" inspection included in the cost of the report?
Yes,a pre-closing inspection is included with a AML Home Inspection.
What is included in the inspection of a condominium?
Condominium inspections include the visible interior of the condominium unit from the walls
inwards. Also included are readily accessible portions of mechanical, plumbing and electrical
systems dedicated to the condominium unit (for example, electrical panels serving the unit only)
even if these are located in common areas.

Incidental to the inspection of your unit I may also observe features of the common elements
that I believe may be of interest, and if so I may report them as a courtesy to you as my client.

However, it is important for you to understand that common elements of the condominium will not
be inspected in detail - that in fact it is not possible to perform a detailed "inspection" of these
extensive building-wide components within the time available for a condominium unit inspection.

Because it is not possible for my inspection to protect you as completely during a condominium
unit inspection as would be the case if you were purchasing a property where it was practical for
me to inspect many of these items in detail, there are important steps you should take to protect
yourself as prospective condominium owner.

At a minimum I strongly recommend that you obtain and review all available information relevant
to the condition of the common elements. Some examples are budgets, reserve studies, written
reports on common element condition or estimates for repairs and improvements prepared by
contractors, engineers, architects and tradepersons, and the minutes or other records of board
meetings relevant to the property's condition. It is also wise to check for litigation filed against  
the condominium association (for example as a result of unpaid bills for previous repair
work).

If you wish to determine if improvements and repairs to your unit or the common elements were
performed with the required permits and successfully passed municipal inspection, you can review
such records at the local building department or other authority.

Additionally, as in all real estate transactions, I strongly recommend that you retain an attorney
familiar with state and local law and regulations to assist you in completing your purchase.

How is a "Pre-Listing" inspection different from a buyers inspection?
I perform a pre-listing inspection and prepare the report identically to the same inspection 
performed for a buyer - my objective is to allow sellers to see their property "through the eyes"
of a prospective buyer and the buyer's inspector.

When performing a "Seller's Inspection", at the clients request I will review the report with the
client and their listing agent at no additional charge.

Can you provide an on-site verbal report?
I will spend as much time as you wish on-site after the inspection discussing what I have
observed. Note however that this is not intended to be a substitute for the written report,
which will contain additional information such as photographs and supporting documents,
and may contain additional important information based on research conducted after I have
returned to the office to write your report.
Can you provide an immediate on-site written report?
I do not prepare on-site written reports - in my experience it often requires 2-3 hours to
produce a high-quality report and I frequently spend longer on a report if required. In my
opinion it is well worth the wait: a careful and through inspection and report has frequently
saved my clients thousands - and sometimes tens of thousands - of dollars by documenting
and clearly reporting defects that might not have been discovered or which might have been
less clearly explained during a more hurried inspection and reporting process.
Will you be able to tell me if I should buy the property?
No, I can't make that decision for you.                                                                                                   
When will I receive my report?
In most cases you will have your report within 48 hours.
How will I receive my copy of the report?
Immediately upon completion I will e-mail you a copy of the report in .PDF format. A
printed copy will be provided upon request.
Who will have access to the report?
No one else will have access to a copy of the report without your permission.

If you wish a Realtor, attorney or other party to receive a copy you can either forward the
copy you receive in e-mail or request in writing that I send either an electronic or paper copy
to the designated recipient.

If you wish me to send a copy to someone other than yourself, please provide the
recipients contact information in the appropriate section of the contract we will sign at the
start of the inspection.
Can I contact you with questions after I receive the report?
The ultimate test of an inspection and report is its usefulness to the client, and we welcome questions
about the report or the property after the report is complete. I do my best to write my reports
in plain English and free of "Inspector-Speak", but as I often have to use technical language so
that our comments are clear to specialists, it is likely that I will use terms unfamiliar to many
homeowners.

Please do not hesitate to ask if any portion of the report is unclear, and I will spend as much time as
is needed to insure that your questions are answered to the best of my ability.

 
Thank you for your interest in AML Home Inspections.